Does your workplace culture need a reboot and if so, who is responsible for hitting control – alt – delete?
Your organisation's culture needs a reboot if your staff are not producing at their highest capacity and each and every member of the leadership team is responsible for rebooting.
If you're wondering whether your staff are underperforming in relation to their optimal capacity, the solution is easy, ask them. Create a survey asking the following ten questions and allow for staff to respond anonymously.
Anonymous staff survey
- Do you notice people smiling and enjoying themselves at work?
- Do you believe that all staff can contribute their ideas to advance the organisations mission?
- Do you think that all staff do contribute their ideas to advance the organisations mission?
- Do you believe that staff are fearful of management?
- Do you think that staff and management collaborate and are supportive of each other?
- Do you think that staff are encouraged to show initiative, enthusiasm or creatively?
- Do you believe that staff actually show initiative, enthusiasm or creatively?
- Do you believe that staff are interested in the organisations' core business?
- Do you believe that staff are interested in the organisation's success?
- Are you interested in the organisations' core business or success?
Negative responses to any of these questions should sound the alarm that your leadership team have some work to do.
Leadership is not about how a person gives directions to others; it is about how one elicits optimal performance from others.
Randomised studies throughout the 20th century have found that individuals exposed to positive stimuli are better able to identify more possibilities and are more creative. These happy people score better on exams, demonstrate greater resilience and trust and are better able to find win-win solutions.
The relationship between pleasure and performance is commonly explained by the correlation between observing, receiving or demonstrating kindness has in the production of dopamine, serotonin, endorphins and oxytocin. These chemicals reduce stress, anxiety and depression and help people enjoy calmer, healthier and happier lives. Studies have also shown that happy people are more optimistic, are more committed to goals, are more creative and are more productive.
We also know that leaders who demonstrate kindness are held in higher esteem by their staff, colleagues and superiors. Therefore, there are about 20 years of empirical evidence to show that happy staff are more productive and more personally invested in their organisation's success.
In contrast, however, leaders who adopt a harsh or menacing approach towards their staff will not elicit optimal performance. Rather, such leaders will be responsible for creating environments were staff would respond negatively to one or more of the survey questions above. Understanding the characteristics of toxic leadership is key to being able to identify behaviours to eliminate or avoid. The antidote to harmful behaviour is self-awareness, a desire to change; understanding basic leadership principles and compassion.
Leadership skills are learned, and leaders can, and are obligated to, learn how to develop and motivate others. Leaders elicit optimal performance from others by communicating vision in a way that is understandable, precise, powerful and engaging. Leaders who can do this engender followers who believe in their own abilities, work hard to realise their potential and are optimistic about their future. Make no mistake; being kind will produce better organisational outcomes in terms of productivity, creativity, health, staff retention, and wellbeing. It will also contribute to healthier societies and a happier, healthier world.
Cinealta has created a powerful and comprehensive training course for leaders who want to elicit optimal performance from their staff. This ten lesson course details the eight principles of exceptional leadership and is likely to take ten days to complete at a rate of 1.5 hours per day.
Access to The 8 Principles of Exceptional Leadership, will be $695 however, for the next month, individuals who are prepared to test, and provide feedback to our development team, can access it for the trial price of $50 (this includes full access for two months).
More information about the Cinealta is at www.cinealta.org. Those who wish to trial The 8 Principles of Exceptional Leadership for $50 can do so by registering interest via our Contact Us page. Simple type "I'd like to trial The 8 principles of exceptional leadership online training course for $50" into our contact form.